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  • General Questions or Comments about VideoETA
    • If you have feedback about how the site is working or general questions, please contact us at
  • Return Inquiries
    • If you need to return an item that was damaged, defective, or erroneously shipped, or if you have changed your mind, please use the online tool available to request a return in your order history screen.  If you need further assistance or wish to check on the status of your return, please contact us at